Today’s update focuses on some early results from the in-course upsell that was added to the funnel a few days ago.
This was designed as another way to increase lifetime value without relying solely on email follow-ups or immediate upsells.
The early numbers are surprisingly strong, and it’s one of those ideas that makes me wonder why I didn’t implement it much earlier.
Key Takeaways
An upsell placed directly inside the course can capture buyers when engagement is highest.
The early test shows a 28 percent conversion rate on the in-course upsell.
Even a small number of extra upsell sales can significantly improve average order value and lifetime value.
Simple changes inside an existing product can create meaningful new revenue streams.
Performance Snapshot
Yesterday came in at 844 dollars in sales. That’s a reasonable day and better than some of the recent ones, but ideally the funnel needs to stay closer to the 1,000 dollar level.
Ad spend came in slightly below the daily budget at around 386 pounds, which translated to about 520 dollars. That produced a profit of roughly 324 dollars for the day.
Today is looking fairly promising so far. At around 1:45 in the afternoon sales were already sitting at 574 dollars, so there’s still plenty of time for that to climb higher.
Why Lifetime Value Matters
A major focus recently has been increasing customer lifetime value. The more revenue generated from each customer over time, the more flexibility there is to scale advertising.
Previously the funnel relied on two main approaches. One was the immediate upsell sequence after the initial purchase, and the other was a follow-up email automation encouraging customers to upgrade later.
But there was another opportunity that wasn’t being used. Customers who are actively inside the course represent a highly engaged audience, which makes that moment ideal for presenting an additional offer.
Introducing the In-Course Upsell
The solution was to add an upsell directly inside the course dashboard. When customers log in, they see the course they purchased along with an option to upgrade.
The current test offers the upgrade at 47 dollars, which is half the normal price of the full product that normally sells for 97 dollars. The lower price was intentional to encourage early conversions and gather useful data.
This offer appears right when customers first access the course. That timing is important because engagement is at its highest when someone begins using the product.
Early Results from the Test
The in-course upsell has only been running for around four days so far. Despite that short period, the early data looks extremely promising.
Seventeen people clicked through to view the offer. Out of those, 28 percent went on to complete the purchase.
That resulted in approximately 235 dollars in additional revenue. Since the product already exists, nearly all of that revenue is effectively profit.
Why This Matters
Even though the numbers are still small, the implications are significant. If results stay anywhere near that level, this one addition could generate more than 1,000 dollars per month in additional revenue.
More importantly, it increases customer lifetime value without requiring more ad spend. That means every customer becomes more valuable to the business.
Sometimes the most powerful improvements in a funnel are also the simplest ones.
This is a good example of a relatively small change producing a noticeable impact.
Strategic Takeaway
One of the lessons here is that it’s easy to overlook opportunities inside the product itself. Most funnel optimisation focuses on traffic, landing pages, or email sequences.
However, the customer experience inside the product can also be a powerful sales environment. Customers who are already engaged with the product are far more likely to consider upgrades.
Adding offers at these moments can unlock entirely new revenue opportunities.
Next Steps
For now, this upsell will remain unchanged so that more data can accumulate. It’s important to see whether the conversion rate stabilises over time.
If the results continue looking strong, the next step will be experimenting with pricing. That might include testing a higher price point or introducing payment plan options.
Those tests could potentially increase revenue even further while still maintaining strong conversion rates.
Closing Reflection
This is one of those moments where a small idea turns into a valuable discovery.
Sometimes improvements come from complex testing, but other times they come from noticing a simple opportunity that was overlooked.
For now, the in-course upsell will continue running while other funnel tests remain active. If the numbers hold up, this could become a permanent part of the funnel strategy.
jonathanhowkins.com
I want to help Course Creators succeed in predictably and profitably generating more leads and sales using Facebook Advertising.